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From being expelled from school to $30M in revenue, Orrin Klopper has become a recognized and successful entrepreneur. He is a Co-founder and the CEO of Netsurit, a Managed IT and Security Services company founded 24 years ago during the lead-up to Y2K. Since then, he’s grown the company to 100 people and over $30 million in revenue through acquisitions and organic growth. 

Orrin is also a founding member of EO South Africa and a member of YPO.


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Here’s a glimpse of what you’ll learn:

  • Orrin Klopper talks about what Netsurit does and why people come to them
  • The common tech security breaches companies face 
  • Best practices for responding to tech security breaches
  • How Orrin was started and grew through acquisitions
  • How do you protect culture when acquiring companies? 
  • Creating a culture where people do what they love
  • The way Orrin helps clients innovate and automate processes
  • Identifying automation opportunities in your business 

In this episode…

Many businesses have invested a lot in technology, but most users have not caught up to the changes. Much worse is that some companies fail to educate their people about technological vulnerabilities and how to protect themselves against cyber attacks. 

You can have all the security in the world, but if your users are unaware, they may become a window for a security breach. How do you respond if your tech system is breached? Equally important, how do you maximize the total value of your tech stack?

Listen to this episode of the Inspired Insider Podcast with Dr. Jeremy Weisz, featuring the CEO of Netsurit, Orrin Klopper. They discuss the typical tech security breaches most companies face, how to respond to an IT security attack, maximizing your tech stack through innovation and automation, and more. 

Resources mentioned in this episode

Special Mentions:  

Books Mentioned:

Related Episode(s): 

Sponsor for this episode

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We’ll distribute each episode across more than 11 unique channels, including iTunes, Spotify, and Google Podcasts. We’ll also create copy for each episode and promote your show across social media.

Cofounders Dr. Jeremy Weisz and John Corcoran credit podcasting as being the best thing they have ever done for their businesses. Podcasting connected them with the founders/CEOs of P90xAtariEinstein BagelsMattelRx BarsYPOEOLending TreeFreshdesk, and many more.

The relationships you form through podcasting run deep. Jeremy and John became business partners through podcasting. They have even gone on family vacations and attended weddings of guests who have been on the podcast.

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Rise25 Cofounders, Dr. Jeremy Weisz and John Corcoran, have been podcasting and advising about podcasting since 2008.

 

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Episode Transcript

Jeremy Weisz 0:19

Dr. Jeremy Weisz here, Founder of Inspiredinsider.com where I talk with inspirational entrepreneurs and leaders today is no different. I have Orrin Klopper of Netsurit Orrin, I’m gonna introduce you formally in a second but I always like to mention other episodes people should check out. It’s an honor since Orrin was one of the founding members of EO South Africa. I’ve had some amazing EO members on my podcast I’ve had Mat Zalk of EO Tulsa, he runs Key Renter Property management, they’re an easy button for investors to manage their properties Robert Hartline of EO Nashville, CEO of Call Proof but before that he started a chain of cellphone stores and sold it. Zach Wilcox of El Chicago runs bide freight. I think he’s just a dynamo, super young and has grown his logistics business. And I’ve had Vern Harnish on who started EO and is author of scaling up so people can check that one out, as well. And before I introduce Orrin, this episode is brought to you by Rise25 at Rise25 we help businesses give to and connect to your dream 100 relationships and partnerships, and how do we do that? We help you run your podcast, we’re an easy button for people do launch and run their podcast, you know, for me or on the number one thing in my life is relationships. I’m always looking at ways to give to my best relationships. And I found no better way to do that over the past decade and to profile the people and companies I most admire and feature what they’re working on and learn from them and other people can learn from them as well. So if you’ve thought about podcasting, you should. If you have questions, you can go to Rise25.com You can email us support at Rise25.com. And today I’m excited. Orrin Klopper is Co founder and CEO of Netsurit, which is, which is a managed services provider firm over the last 24 plus years, or and I’m curious like 24 plus years ago what this industry and landscape look like. But he’s grown to over 100 people and over $30 million in revenue through acquisitions, and organic growth. So we’re gonna find kind of both sides of those coins. They have established five locations around the world. They are a managed it cloud and security services company, and of globally awarded dreams program, which I’m excited to learn more about as a key part of their nutsert aspirational culture. And as I mentioned, he’s one of the founding members of Entrepreneurs Organization in South Africa. So, Orrin, thanks for joining me. 

Orrin Klopper 2:48

Absolute pleasure. 

Jeremy Weisz 2:49

You know, we were talking before we hit record here, I want you to talk a little about what Netsurit does. And then differentiation because you were saying how there’s in a lot of industry, there’s a commoditization, least a perception of a commoditization. Even though when you dig deeper, there’s a lot of differences in companies. So talk about what Netsurit does, and then we’ll talk about differentiation.

Orrin Klopper 3:15

So, if you’re an organization of, let’s say, between 25 to 1000 users in your business, either you have an IT function, either you’ve outsourced that entirely, or you have an internal department that uses partners to support them. So we either are their IT department, or we augment an internal IT department, primary skill set sits in the Microsoft space, so deeply certified and qualified from a Microsoft perspective. And we provide core security, managed services and support managed services for the infrastructure. And the part that we’re we’re the most excited about is our offering called innovate, which is this new differentiated blue ocean service that we’ve been delivering in to our customers for about a year.

Jeremy Weisz 4:18

Talk about that for a second. Great. You know,

Orrin Klopper 4:22

I always look at the dynamic of all I can ask myself is, are we really making a difference in the lives of our customers? And I think you do when you deliver a great support service, making sure that their email is, is working or making sure that their their onboarding is happening seamlessly. We definitely are making a difference. But are you really achieving the level of impact that a technology environment in a business can and so we built the service called innovate, which has an ROI guarantees if you’re spending $2,000 A month that accrues to $24,000 in the year, we will find a $24,000 ROI for you based on a few pillars, automation, adoption and change management, a direct cost savings, and leveraging the existing technology that you’ve already invested in. Because what we find so much, Jeremy is, businesses have have invested in in a whole lot of technology and the users and the people haven’t yet really embraced it to make a difference. So this is this is the offering I’m, I’m very excited about and we’re just getting unbelievable feedback from our customers on this.

Jeremy Weisz 5:40

Yeah, it’s so true. It’s kind of I picture like the human brain, whatever they I don’t know what the stats are, we use whatever it is 15%. But I know there’s stuff that we have that I feel like we are using 3% of this, and it does so much more. But we just don’t have the time to even I mean, we’re using it for its core function, and not exploring all the other ways we can you know, benefit from it. I’d love to hear why do people come to you? Because I know people come to you for certain things. And then when they come to you they realize you do so much more like you mentioned with with innovate. Yeah, what makes people first come to you? 

Orrin Klopper 6:17

Yeah, look at often it’s a breach they’ve had had a security breach is one reason that customers come to another their, their current service provider, in the case of an outsourced relationship is just not delivering and really leaving them down. The other is fast growth. So what we’ve seen with organizations that are growing quickly, they are they realize how technology can have an impact on their ability to scale. And they know that’s not the core business, and how do they find a partner that can help them embrace and make the most of their technology and scale quickly? Those are just the three examples.

Jeremy Weisz 7:03

I’d love to hear a break. I think there should I don’t know if there is a book about I always picture the good books are like one words, the years of the breach, and the you probably some crazy stories about what’s happened. I know you probably can’t share the names of the companies. Are there any that stick out to you just from a higher level perspective? What have you seen someone gets breached?

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