Heartfelt Leadership: Same Methods Used to Train FBI Hostage Negotiators -with Dr. Mark Goulston

Dr. Mark Goulston is a prominent psychiatrist and consultant to major organizations including IBM, ESPN, and FBI hostage negotiation trainers. His book called, Just Listen : Discover the Secret to Getting through to absolutely anyone, ranked #1 in six Amazon categories and has been translated into 14 languages. Dr. Goulston has appeared on Oprah, The […]

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