Search Interviews:

Today we have Jay Lagarde who founded Ecomm Engine back in 2006. They have a suite of software products used by Amazon sellers to increase revenue and get more reviews. They have a feedback automation tool called FeedbackFive, an inventory management tool called RestockPro and a product research tool called eComSpy. Jay and his team provided the first feedback management tool on Amazon and they have a lot of large sellers that use their tools.



Here’s a glimpse of what you’ll learn:

  • [1:00] Jeremy introduces his guest, Jay Lagarde.
  • [2:00] What are the best practices for email follow up?
  • [8:00] Is there a best time of the day or week to send emails?
  • [10:30] Products Jay and his team have released.
  • [14:30] Figuring out a pricing model.
  • [19:00] The lowest moment in business.
  • [21:00] The proudest moment in business.
  • [26:30] Conferences that Jay goes to.
  • [28:00] Building a great work culture.  

In this episode…

What ecommerce tools are available for leaders like you to utilize? How can these tools set you and your team up for success? On this episode of Inspired Insider, you’ll hear from entrepreneur and business leader Jay Lagarde. Jay and his team at Ecomm Engine have developed tools for that can help ecommerce businesses sail past the competition. Learn from Jay as he covers how his team deals with adversity, celebrates milestones, and how they develop a healthy work culture. Make sure you have pen and paper ready as you listen to this helpful episode!

How do you respond when things get difficult? Do you panic and go into problem-solving mode? Do you get a hold of the people you trust to get reasonable responses and reactions that will help ground you? How you respond in difficult moments really shows who you are. On this episode of Inspired Insider, you’ll hear from business leader Jay Lagarde as he opens up about one of the most difficult periods for his company, Ecomm Engine. Even though they faced moments of uncertainty and adversity, Ecomm Engine was able to persevere because they were focused on working together toward a common goal. Find out how you and your team can learn from Jay on this episode!

Is your company good at celebrating milestones? How do you build an environment where everyone is working together for a common objective? On this episode of Inspired Insider, you’ll hear from Jay Lagarde as he explains how his company, Ecomm Engine has hit significant benchmarks on the road to success. Jay speaks as a proud dad when he joyfully shares that they will be celebrating their ten year anniversary as a company this year! You really get the sense from listening to Jay that his company is really good about communicating and celebrating important steps along their journey. To hear more about how Jay keeps his team moving in the same direction – don’t miss this helpful episode!

How important is it to have a healthy work culture? What does it take to build one? On this episode of Inspired Insider, you’ll hear from business leader and entrepreneur Jay Lagarde as he explains how he has built a thriving and healthy culture at Ecomm Engine. Building a healthy work culture doesn’t happen overnight, it takes dedication and vision to see it cultivated and brought to life. Jay believes that the key to building a healthy work culture is to empower his team members to make the best decision for their clients. Because his team believes that serving the clients will grow the company, they are energized by the trust and freedom that Jay places in them. To hear more from Jay and his story of success, make sure to catch this episode!

Resources Mentioned on this episode

Sponsor for this episode


This is part of the Prosper Show Ecommerce Mastery Series where top Sellers and Experts teach you what really works to boost your ecommerce business.


Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out – a group run by myself and cofounder John Corcoran. Rise 25 is application only.


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