Adam Radulovic is the Founder and President of XL.net, a company specializing in outsourcing IT departments for small businesses. With a unique business alignment process, XL.net eliminates 80% of technology issues by proactively auditing and optimizing IT systems.
Previously, Adam was a director at divine/Parlano, a software company renowned for enhancing knowledge worker effectiveness in Fortune 500 companies, which was acquired by Microsoft in 2007.
Here’s a glimpse of what you’ll learn:
- [00:24] How Ideal Customer Identification Fuels Business Growth
- [05:51] The Power of an Outsourced IT Department for Small and Medium Businesses
- [07:28] Real Value in IT Beyond Faster Support
- [09:19] Raising the Bar in Customer Support
- [11:10] Building a Process-Driven Company from the Ground Up
- [14:23] Navigating Time Zones and Shifts
- [18:11] Cultural Insights: Building a Global Team with a Personal Touch
- [24:08] Beyond the Red Ocean of Competition
- [25:50] Being Proactive vs. Just Monitoring
- [33:03] A Frightening Breach Response Tale
In this episode…
In IT, it’s vital to not only react to issues, but to prevent them from arising in the first place.
Join Adam Radulovic as he opens up about the threats businesses face in terms of cybersecurity, recounting a harrowing episode of a breach his team helped contain. He underscores how major cyber incidents can escalate beyond data loss to personal threats, stressing the need for robust security measures.
In this episode of Inspired Insider Podcast, Dr. Jeremy Weisz interviews Adam Radulovic, the Founder of XL.net, a company revolutionizing outsourcing IT for small businesses. Adam discusses the journey of identifying the ideal customer for XL.net, focusing on businesses that rely heavily on technology to function and benefit most from their proactive auditing approach.
Resources mentioned in this episode:
Special Mention(s):
- Oren Klaff on LinkedIn
- Jason Swenk on LinkedIn
- Todd Taskey on LinkedIn
- Rafi Arbel on LinkedIn
- Market JD
Related episode(s):
- Mechanisms for Closing Million-Dollar Deals With Oren Klaff of Pitch Anything on Inspired Insider Podcast
- Building a Great Team and More Helpful Insights with Jason Swenk Host of The Smart Agency Master Class Podcast on Inspired Insider Podcast
- [Top Agency Series] Most Valuable Advice When Selling Your Agency With Todd Taskey of Potomac Business Capital on Inspired Insider Podcast
Quotable Moments:
- “IT is not just about fixing what’s broken — it’s about preventing breakdowns from happening in the first place.”
- “Our goal is to make technology a driving force for business growth, not a stumbling block.”
- “Understanding different cultures and languages isn’t just a business asset — it’s a gateway to deeper, authentic relationships.”
- “In the red ocean of IT, we not only strive to stand out, but also to redefine the meaning of proactive solutions.”
- “Facing a cyber breach is a test of resolve. But with the right team and processes, you can turn a critical situation into a testament of strength.”
Sponsor for this episode
At Rise25, we’re committed to helping you connect with your Dream 100 referral partners, clients, and strategic partners through our done-for-you podcast solution.
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What do you need to start a podcast? When you use our proven system, all you need is an idea and a voice. We handle the strategy, production, and distribution – you just need to show up and talk.
The Rise25 podcasting solution is designed to help you build a profitable podcast. This requires a specific strategy, and we’ve got that down pat. We focus on making sure you have a direct path to ROI, which is the most important component. Plus, our podcast production company takes any heavy lifting of production and distribution off your plate.
We make distribution easy. We’ll distribute each episode across more than 11 unique channels, including iTunes, Spotify, and Google Podcasts. We’ll also create copy for each episode and promote your show across social media.
Cofounders Dr. Jeremy Weisz and John Corcoran credit podcasting as being the best thing they have ever done for their businesses. Podcasting connected them with the founders/CEOs of P90x, Atari, Einstein Bagels, Mattel, Rx Bars, YPO, EO, Lending Tree, Freshdesk, and many more.
The relationships you form through podcasting run deep. Jeremy and John became business partners through podcasting. They have even gone on family vacations and attended weddings of guests who have been on the podcast.
Podcast production has a lot of moving parts and is a big commitment on our end; we only want to work with people who are committed to their business and to cultivating amazing relationships.
Are you considering launching a podcast to acquire partnerships, clients, and referrals? Would you like to work with a podcast agency that wants you to win?
Contact us now at [email protected] or book a call at rise25.com/bookcall.
Rise25 Cofounders, Dr. Jeremy Weisz and John Corcoran, have been podcasting and advising about podcasting since 2008.
Insider Stories from Top Leaders & Entrepreneurs…
Episode Transcript
Intro 0:01
You are listening to Inspired Insider with your host, Dr. Jeremy Weisz.
Jeremy Weisz 0:22
Dr. Jeremy Weisz here, founder of InspiredInsider.com where I talk with inspirational entrepreneurs and leaders today is no different. I have Adam Radulovic. And from XL.net and Adam, I will formally introduce you in a second. I always like to point out other episodes of the podcast people should check out. You know, I did one with Oren Klaff, which was interesting. He wrote, flipped the script and Pitch Anything. And it was when I did my intro with him. And he challenged me, it was really interesting. Like just I tell people to watch the intro. Because he talks about some topics on online status alignment. And so he definitely challenged me. I think he was using what he does in the book, which is just making sure he satisfies him.
And so it was just fascinating, and I like his books and his content a lot. From the agency sides as part of the top agency series, I Jason Swenk on, he built up an agency to over eight figures and sold it and now he’s been buying up agencies. So it’s interesting to hear his journey, and what he did differently the second time around now. And Todd Taskey was interesting. He has a second bite podcast he does. He kind of pairs agencies to private equity, and helps agencies sell and sometimes he finds that people make more on the second bite than the first. And we’re going to talk about acquisitions. There’s upsides and then there’s some downsides to which you’ve experienced on the other end with XL.net so we’re gonna chat through that.
But check out more episodes on inspired insider.com. And this episode is brought to you by Rise25 at Rise25 we help businesses give to and connect to their Dream 100 relationships and how we do that we actually help you run your podcast, we’re an easy button for a company to launch or on a podcast. We do the full strategy, accountability and the full execution. So Adam, we call ourselves the magic elves that work in the background to make it look easy for the company, the host. You know, for me, the number one thing in my life is relationships. I’m always looking for ways to give to my best relationships. And I found no better way over the past decade than to profile the people and companies I most admire on this planet and share with the world what they’re working on.
So if you’ve thought about podcasts, you should have questions, you can go to rice tango.com. That’s actually how I met Adam, through Rafi, our Bell who runs market JD, and he’s like Adam is just a giver. And he said, I got off the phone with them. I took three pages of notes just dove in. And Rafi is like a really established business owner, seasoned entrepreneur. And he’s like, I got off with Adam and I had pages of notes. And it was just so much I learned from him. I need to introduce Mike. That’s very kind of him
Adam Radulovic 3:10
Done. Done deal. He is really high now.
Jeremy Weisz 3:12
So let me formally introduce Adam, as I mentioned, he’s the founder of XL.net, an amazing domain name. So if you want to buy it for like 10 million and probably sell it maybe No, not even, it only comes with this company. But he’s the founder and president of XL.net. They’re an outsourced IT department for small businesses. And their unique business alignment department and process basically helps companies remove technology issues, they apply technology to help XL. That company’s business goals.
That’s what they do. And he’s also a former director of divine/Parlano, which is a software company that broke down communication silos in Fortune 500 companies to optimize knowledge worker effectiveness. That company Adam co founded and was acquired by Microsoft in 2007. So Adam, thanks for joining me.
Adam Radulovic 3:58
Pleasure to be here. Honor honor. Have you interviewed me for the podcast and kind of that bar that he says pretty high so hope I can get half
Jeremy Weisz 4:11
I’m looking forward to hearing about our previous conversation. I also took a bunch of notes so he was not lying. Talk about just starting off talking about Excel net and what you do.
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