[Top Black Business Leaders Series] Insource: How to Increase Efficiency with Existing Staff and Rapidly Onboard New Staff with Owen McGab Enaohwo of SweetProcess

Owen McGab Enaohwo is the CEO and Co-founder of SweetProcess, a company offering cloud-based software solutions for documenting processes, assigning tasks, and organizing workflows. Owen started SweetProcess back in 2013, and it has grown from there. Now, not only do universities, banks, hospitals, and software companies all use SweetProcess, but first responder government agencies use it in life or death situations to run their operations.

Before starting SweetProcess, Owen spent seven years as the CEO of H.Y.V.A., a company providing other businesses with virtual assistants. In addition to his computer science background and his many years of experience in the internet industry, Owen is also skilled in negotiation, business planning, operations management, and business development.

Here’s a glimpse of what you’ll learn:

• How Owen McGab Enaohwo and his Co-founder started SweetProcess
• Owen describes how users have become the driving force behind many of SweetProcess’ transformations
• Some of SweetProcess’ features inspired by customer feedback
• Owen reveals the secret behind SweetProcess’ super flexible pricing
• How people are using SweetProcess with other project management software
• Owen’s favorite software
• What was life like for Owen before he immigrated to the US from Nigeria?

In this episode…

Processes are the lifeblood of every business, but many companies struggle to document them properly. As a result, when employees leave, it creates a costly bottleneck for businesses. Owen McGab Enaohwo saw that problem and decided to make a software solution called SweetProcess.

What journey led to Owen co-founding SweetProcess? How does a SaaS product continue to satisfy the needs of its customers through continued innovation? What can businesses do to increase efficiency with their existing employees and rapidly onboard new hires?

In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz sits down with Owen McGab Enaohwo, CEO and Co-founder of SweetProcess, to discuss how software can dramatically improve the way a business runs. Owen shares the journey that led to his company’s creation, why he looks to his customers for inspiration, and how SweetProcess manages to make integration easy and affordable. Stay tuned!

Resources Mentioned in this episode

• SweetProcess
• Process Breakdown Podcast
• Owen McGab Enaohwo on LinkedIn
• Owen McGab Enaohwo’s Course on Mixergy: Outsourcing Effectively

Special Mentions:

• Jervis Whitley on LinkedIn
• Dr. Scott Gray on LinkedIn
• Andrew Warner of Mixergy on LinkedIn
• Mixergy 
• COO Alliance
• Calendly
• Hubspot CRM
• Stripe
• Recurly
• Zoom
• Slack

Related Episodes:

• [Sweet Process Series] How to Make Your Business the Next McDonalds of Your Industry with Michael E. Gerber
• [Sweet Process Series] How to Achieve Stress-free Productivity with David Allen of Getting Things Done
• Raising Entrepreneurs: The Impact of Learning Entrepreneurial Skills at a Young Age with Cameron Herold Author of Double Double

 

Episode Transcript

Jeremy Weisz 0:19

Dr. Jeremy Weisz here, Founder of InspiredInsider.com where I talk with inspirational entrepreneurs and leaders. I’m going to introduce today’s guest in a second Owen of SweetProcess before I do I like always like to Owen point out other episodes. You have an amazing podcasts, right? The Process Breakdown Podcast, I always tell people on that podcast to check out. There’s a Michael Gerber interview, there’s a David Allen interview, there’s Cameron Herold interview, there’s so many good interviews I had Cameron Herold, that’s another you know, good one on mine as well. And you know, he has the COO Alliance so check it out. He’s got his has some amazing books that he has written. And check those out. And many more on InspiredInsider.com before I introduce Owen, this episode is brought to you by Rise25 people say well what do you do Rise25? Well, we help businesses give to and connect to their dream 100 relationships. And we do that by helping you run your podcast, as you know, Owen, we’ve known we know each other for many years, the number one thing in my life is relationships, I am always looking at a way to give to my best relationships over the past decade and see no better way to do that, than have them on my podcast, profile, what they’re working on, talk about the things I admire about them and that other people should too. And you know, shout what they have from the rooftops. And so, yeah, I love I mean, I’ve been saying this for years and years and years, I think every one of you a business, you should have a podcast period. So if you have questions about it, you can go to Rise25.com. I have said this over and over. Owen and so here’s how I introduce SweetProcess to people. Okay, I say, Have you had team members ask you the same questions over and over again. And you may have spent 10 times explaining it and you want to slam your head against the wall? Potentially? Well, guess what? Owen, and there’s a better way. Okay.

Owen McGab Enaohwo 2:16

I’m on the other side. Now listen to you. There’s no software.

Jeremy Weisz 2:21

There’s a solution. There’s a solution. It’s called SweetProcess. I don’t know if you’ve heard of it. Okay. SweetProcess actually a software that makes it drop dead easy to train onboard new staff and save time with existing staff. I’ve talked to many people who actually use SweetProcess. Oh, and and you know, this, that they’re like this is they repeat, they say, it makes it so easy for me to train people before it took, I don’t know, months now. I basically send them an email and it walks it through that through the whole process. I can onboard new staff. And, you know, it just it holds people accountable to doing things right. Not only do universities, banks and hospitals and software companies use you, but first responder government agencies use you in life or death situation. I’ve talked to some of these government agencies before, and they had some amazing stories to tell. So if you you know, I was talking to someone earlier day. Owen my friend, Dr. Scott Gray. Hey, shout out Dr. Scott Gray. He was like Jeremy, I feel like, you know, we could be more organized. I’m like, have you heard of SweetProcess SweetProcess can document all the repetitive tasks that eat up your precious times you focus on growing your team and they do have a free trial you can test out and listen their software for the amount of time it saves, says is inexpensive. Okay, inexpensive. Um, and so but you can’t get a free trial. You can test it out 14 day free trial, no credit card is required. You can go to SweetProcess.com, you know, sweet like candy sweetprocess.com. Oh, and thanks for joining me.

Owen McGab Enaohwo 3:59

Glad to be here.

Jeremy Weisz 4:01

So I want to talk about the journey of starting SweetProcess I really want to start there. And we have kind of this overlap of worlds in this journey. So talk about starting SweetProcess.