Scott Galvao is a co-founder of InterCultural Elements (ICE), a Germany based company with over 50 employees which helps retailers expand e-commerce sales internationally. Before InterCultural Elements, he cut his teeth working on a wide range of international ecommerce businesses. Scott worked for more than 6 years at AuktionMaster and ChannelAdvisor UK as an Implementation Manager.

 

Here’s a glimpse of what you’ll learn:

  • [1:10] Jeremy introduces his guest, Scott Galvao.
  • [2:10] Trends that Scott sees coming to the marketplace.
  • [3:00] One of the most challenging marketplaces.
  • [4:30] Milestones that Scott is proud of.
  • [6:00] Marketing US made products in Germany.
  • [7:30] The perception of the US and its products among Germans.
  • [9:30] Who’s a good fit for Scott and his team to work with?
  • [11:00] Software and products Scott and his team use.
  • [15:30] You’ve got to have high quality customer service.
  • [18:30] Getting good value out of conferences.

In this episode…

Are you ready to take your ecommerce business to the next level of success? For many business leaders, that next step is expanding into an international market. What would it take for your company to move in that direction? On this episode of Inspired Insider, you’ll hear from business leader and innovator Scott Galvao. Scott opens up about the tools he’s developed to help leaders like you grow their business and bring their products to an international marketplace. If you have been looking for a roadmap to get your business into an international space, this is an episode you don’t want to miss! Make sure you have pen and paper ready for this helpful episode!

When you are considering expanding into an international market, it’s important you do your research and know what to expect. One of the best ways to do this is to connect with individuals who know the marketplace you are looking to expand into. On this episode of Inspired Insider, you’ll hear from Scott Galvao as he shares his unique perspective as an American living in Germany. Because of Scott’s vantage point as an American living in Germany he can provide insight into how Germans view American products. If you want to gain a similar perspective on the marketplace you are targeting, it would be helpful for you to hear more about Scott’s company and the services they provide. Learn more on this informative episode!

As a business leader, you’ve got to constantly ask yourself how your company can stand out among other competitors. One way to stand out is to provide high quality customer service, that’s one element of business that transcends cultural and language barriers. On this episode of Inspired Insider, Scott Galvao walks through why he believes this is a vital aspect that will help leaders like you grow and expand your business interests. Don’t neglect this key insight that could really set your company apart from the rest. Learn about high quality customer service and much more on this episode!

Resources Mentioned on this episode

Sponsor for this episode

This is part of the Prosper Show Ecommerce Mastery Series where top Sellers and Experts teach you what really works to boost your ecommerce business. They have an amazing conference with some of the top Amazon sellers and industry leaders.

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Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com – a group run by myself and cofounder John Corcoran. Rise 25 is application only.

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